Who this is for
- Property managers and owners responsible for several buildings
- Retailers and restaurant groups maintaining their own leased spaces
- Corporate real estate teams with offices in several cities
What commercial property maintenance covers
- Building systems: HVAC, plumbing, electrical, lighting, generators, elevators and building controls
- Life safety: fire alarm, extinguisher, sprinkler and emergency lighting inspections and repairs
- Building envelope: roofing, windows and glass, doors, waterproofing and facades
- Interiors: handyman work, painting, flooring, ceilings and millwork
- Grounds: landscaping, irrigation, parking lots, striping, sweeping, snow and ice
- Cleaning: janitorial, floor care, window cleaning and pressure washing
- Projects: renovations, tenant improvements and rollouts
Common areas and tenant spaces
On multi-tenant properties, responsibilities are split between the landlord and tenants. Facility First works from the lease and the property’s maintenance matrix so each request is routed and billed to the right party.
Preventive maintenance
Scheduled maintenance keeps equipment running and reduces emergency calls. Typical programs include seasonal HVAC servicing, roof and drain inspections, life safety testing, parking lot sealcoating and striping, and scheduled floor care. Every visit is recorded against the property.
Documentation for owners, insurers and auditors
Each job is closed out with photos, notes and the provider’s details. Inspection reports and certificates are kept by property, so they are ready for owners, lenders, insurers and fire officials.
Security for the same properties
McCray Global Protection provides licensed security officers in the same markets. A property can combine maintenance and security under one program.
Frequently asked questions
What is included in commercial building maintenance?
Repairs and scheduled upkeep of the building’s systems, structure, interiors and grounds, plus cleaning and life safety inspections.
Can Facility First maintain properties in several cities?
Yes. Facility First runs the same program in every market McCray serves, so a portfolio spread across cities or countries is managed one way.
How are emergencies handled?
Urgent requests are flagged at intake and dispatched first. Dispatch priorities are agreed in each client’s program.