What is covered
- Interior and exterior painting
- Drywall repair and patching
- Brand-standard color matching
- Graffiti removal and repainting
- Touch-ups after projects
- Painting for remodels and rollouts
Commercial painting and drywall repair
Repair requests are submitted through the platform or by phone, triaged for priority and dispatched to a vetted painting and drywall provider in the location’s market. Common requests include:
- Damage that needs repair before a visit or opening
- Graffiti on interior surfaces
Every job is closed out with photos and notes, so the repair history for each location is kept in one place.
Preventive painting and drywall maintenance
Painting and Drywall work is mostly on demand, with planned work scheduled when needed. Planned work (sometimes called preventative maintenance, or planned preventive maintenance outside the U.S.) keeps small problems from becoming closures. A typical program includes:
- Scheduled touch-up programs
- Repainting during store resets
Schedules are set for each location and every visit is recorded against it.
Urgent painting and drywall requests
Urgent requests are flagged at intake and dispatched first. Where a failure leaves a location unsecured, McCray can post an officer until the work is complete. Facility First does not publish response-time guarantees; dispatch priorities are agreed in each client’s program. [CONFIRM wording before launch]
How painting and drywall requests are handled
- Request. Submitted through the platform or by phone, with photos where available.
- Triage. Facility First confirms the scope, priority and any warranty.
- Dispatch. A vetted provider for this trade in the location’s market receives the work order.
- Completion. The provider checks in, documents the work with photos and closes out.
- Verification and invoice. The work is checked against the request and invoiced in one format.
What affects the cost of painting and drywall work
- Area and surface condition
- Brand color and finish requirements
- Night work
Approval limits set by the client decide what proceeds automatically and what is quoted first.
Painting and Drywall for retail stores, restaurants and offices
Retail and luxury retail, restaurants, corporate offices, hospitality, shopping centers. Each industry has its own constraints, such as trading hours, food safety rules or tenant requirements, and work is scheduled around them.
One standard in every market
Facility First manages painting and drywall work the same way in New York, London, Dubai or Sydney. Outside the United States, the same work is often searched for as decorating or redecoration works. Each market is served by vetted local providers who hold the licenses and insurance the work requires, and every location follows the same request process, approval limits and reporting.
Why multi-site businesses use Facility First for painting and drywall work
- One request process for every location
- Vetted providers with the licenses and insurance the work requires
- Photos and notes on every job
- Approval limits set by the client
- One invoice format across markets
- Security through McCray when a site needs protection during or after the work
For painting and drywall providers
Licensed and insured painting and drywall providers can apply to join the Facility First network for commercial work at multi-site retail and corporate locations. Apply to join the network
Frequently asked questions
Can paint match brand standards across locations?
Yes. Brand color specifications are kept on file so every location is finished to the same standard.
Can brand colors be matched across locations?
Yes. Color and finish specifications are kept on file so every location is painted to the same standard.
Can painting be done overnight?
Yes. Overnight work keeps fumes and disruption out of trading hours.
Does Facility First manage painting and drywall work outside the United States?
Yes. Facility First runs painting and drywall work as a managed service in the same markets McCray serves worldwide, through vetted local providers, with the same request, approval and reporting process at every location.
How is painting and drywall work priced?
Pricing depends on the scope, the location, the time of day and the materials required. Routine work proceeds within the approval limits set for the program, and anything above a limit is quoted for approval before it starts.
Can painting and drywall work be combined with other trades under one program?
Yes. Most clients put every trade under one program, with one request process, one invoice format and one record for each location.