Commercial pest control in Austin

Facility First manages commercial pest control in Austin for operators with one location or a full portfolio. Common requests include:

• Scheduled integrated pest management (IPM) visits: inspection, monitoring device service and targeted treatment
• Rodent control and exclusion, including sealing gaps at doors, utility penetrations and loading areas
• Insect treatments in kitchens, storage rooms, break areas and dumpster enclosures
• Exterior treatments around foundations, planting beds and parking areas
• Referral of bee and stinging insect problems to the right provider
• Service logs and trap records kept for health inspections, audits and landlords
• Treatments when activity is found during trading hours or before an inspection

Food establishments. Austin Public Health inspects restaurants and food retailers in Austin and Travis County. It enforces the Texas Food Establishment Rules (25 TAC Chapter 228), which adopt the FDA Food Code 2017 by reference, and Austin City Code Chapter 10-3, Food and Food Handlers. The Food Code’s pest control provision (Section 6-501.111) requires the premises to be kept free of insects, rodents and other pests, routine inspection of the premises and of incoming shipments of food and supplies, and control methods such as trapping devices when pests are found. A current service log shows how each of those steps is carried out.

Building openings. Austin Public Health’s construction standards for fixed food establishments require windows and doors to be tight-fitting and self-closing and screens to be at least 1/16 inch mesh. Exclusion work by the pest provider is matched to these standards so repairs do not create a later inspection finding.

Bees and stinging insects. Austin Public Health states that it cannot remove, relocate or exterminate bees because of state rules, and the City encourages relocation rather than eradication. Facility First routes bee swarms at storefronts and signage to a provider that relocates bees where that is possible.

Bats and rodents. Austin is home to the largest urban bat colony in North America, and Austin Public Health advises caution around bats because of rabies risk. Bats found inside a building are routed to a qualified wildlife provider. Austin Public Health also notes that tall grass, trash and standing water encourage rat infestations, which is why exterior visits cover planting beds, dumpster enclosures and drainage.

Austin Public Health tracks mosquitoes from May to November and tests mosquito pools for West Nile virus. In 2026, positive pools were reported in ZIP codes including 78701, which covers much of downtown. Standing water in planters, roof drains, loading docks and drip areas is a recurring finding at commercial sites, so it is part of every exterior service visit.

Long hot periods push insects and rodents toward cool, watered spaces such as kitchens, walk-in coolers, landscaped beds and irrigation boxes. Exterior treatments and bait station checks are timed around irrigation and landscape work so that treatments are not washed off and stations are not disturbed.

1. Request. Submitted through the platform or by phone, with photos of activity, droppings or damage where available.
2. Triage. Facility First confirms scope, priority, the license category needed and whether an inspection is coming up.
3. Dispatch. A vetted provider in Austin holding a current TDA business license and the right category receives the work order.
4. Photo close-out. The provider records findings, products used, devices serviced and exclusion work, with photos.
5. Verification and invoice. The work is checked against the request and invoiced in one format.

Treatments within the client’s approval limits proceed directly; exclusion projects and termite work are quoted first.

• Facility maintenance in Austin
• Commercial pest control
• Restaurant pest control
• Commercial rodent control
• Cleaning and Janitorial in Austin
• Landscaping and Grounds Maintenance in Austin