Retail and business districts served in Austin
Facility First supports locations across Austin’s main retail and business areas, including:
- The Domain
- South Congress Avenue
- Second Street District
- Barton Creek Square
- Hill Country Galleria
- Downtown Austin Central Business District
Trades available in Austin
Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting
Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith
Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates
Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment
Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning
Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery
Projects: General Contractors and Construction, Retail Rollouts and Store Projects
Local considerations in Austin
- Long periods of extreme heat put heavy load on HVAC and refrigeration, so filters, coils and units are serviced on a tighter schedule.
- Sun and heat age roofs, sealants and exterior finishes faster, so they are inspected on a regular cycle.
- Work is scheduled around trading hours, building rules and landlord requirements at each site.
How the program runs in Austin
- Request. Submitted through the platform or by phone, with photos where available.
- Triage. Facility First confirms scope, priority and warranty.
- Dispatch. A vetted provider for the trade in Austin receives the work order.
- Completion. The provider checks in, documents the work with photos and closes out.
- Verification and invoice. The work is checked and invoiced in one format.
Licensed and insured local providers
Regulated trades in Texas are assigned only to providers who hold the licenses the work requires there, and every provider carries the insurance the program sets. The main licensing bodies for each trade are listed on the Texas page.
Security by McCray in Austin
McCray Global Protection provides licensed security officers in Austin. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Austin
Frequently asked questions
What facility maintenance services are available in Austin?
Every trade Facility First manages is available in Austin, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers on one program.
Can locations in Austin be on the same program as locations in other cities?
Yes. Locations in every market use the same request process, approval limits, reporting and invoice format.
Can security be added for sites in Austin?
Yes. McCray provides security in Austin, so a site that needs officers during or after maintenance work can be covered under the same program.