What residential and high-rise facilities need
Residential buildings run around the clock. Elevators, boilers and cooling systems, plumbing, lobbies, corridors and life safety systems affect every resident, and problems are reported at all hours. Programs cover common areas and building systems, with clear records for boards and owners.
Trades most often requested
Every other trade is available on the same program. See all services.
How the program runs
Work in occupied buildings is scheduled with notice to residents. Doorman, concierge and lobby security is available through McCray Global Protection.
Every request follows the same steps: request, triage, dispatch, tracking, verification and one invoice format. See How It Works.
Security for residential and high-rise
Facility First covers the security trade through McCray Global Protection. See McCray’s page for Residential and High-Rise and Security by McCray.
Frequently asked questions
Does Facility First manage facility maintenance for residential and high-rise across many locations?
Yes. Facility First runs one program for every location, with the same request process, approval limits and reporting at each site.
Can security be added for residential and high-rise sites?
Yes. Security officers, patrol, fire watch and security consulting are available through McCray Global Protection under the same program.