What is covered
- Pothole and asphalt repair
- Sealcoating and striping
- Concrete sidewalk and curb repair
- Trip-hazard grinding
- Parking stops and bollards
- Drainage corrections
Commercial parking lot repair
Repair requests are submitted through the platform or by phone, triaged for priority and dispatched to a vetted parking lot provider in the location’s market. Common requests include:
- Potholes that create a hazard
- Damaged curbs or sidewalks
Every job is closed out with photos and notes, so the repair history for each location is kept in one place.
Preventive parking lot maintenance
Asphalt, Concrete and Parking Lots work is mostly on demand, with planned work scheduled when needed. Planned work (sometimes called preventative maintenance, or planned preventive maintenance outside the U.S.) keeps small problems from becoming closures. A typical program includes:
- Scheduled sealcoating and striping
- Crack sealing
- Inspections for trip hazards
Schedules are set for each location and every visit is recorded against it.
Urgent parking lot requests
Urgent requests are flagged at intake and dispatched first. Where a failure leaves a location unsecured, McCray can post an officer until the work is complete. Facility First does not publish response-time guarantees; dispatch priorities are agreed in each client’s program. [CONFIRM wording before launch]
Parking lot striping
Striping and pavement markings are among the most requested parking lot services. Lines, stalls, accessible spaces, arrows and fire lanes can be restriped on a schedule or after sealcoating, usually overnight so the lot stays open during trading hours.
How parking lot requests are handled
- Request. Submitted through the platform or by phone, with photos where available.
- Triage. Facility First confirms the scope, priority and any warranty.
- Dispatch. A vetted provider for this trade in the location’s market receives the work order.
- Completion. The provider checks in, documents the work with photos and closes out.
- Verification and invoice. The work is checked against the request and invoiced in one format.
What affects the cost of parking lot work
- Area and condition
- Lot closure and phasing
- Material and season
Approval limits set by the client decide what proceeds automatically and what is quoted first.
Asphalt, Concrete and Parking Lots for retail stores, restaurants and offices
Shopping centers, retail and luxury retail, corporate campuses, hospitality, warehouses and distribution. Each industry has its own constraints, such as trading hours, food safety rules or tenant requirements, and work is scheduled around them.
One standard in every market
Facility First manages parking lot work the same way in New York, London, Dubai or Sydney. Outside the United States, the same work is often searched for as car park maintenance or external works. Each market is served by vetted local providers who hold the licenses and insurance the work requires, and every location follows the same request process, approval limits and reporting.
Why multi-site businesses use Facility First for parking lot work
- One request process for every location
- Vetted providers with the licenses and insurance the work requires
- Photos and notes on every job
- Approval limits set by the client
- One invoice format across markets
- Security through McCray when a site needs protection during or after the work
For parking lot providers
Licensed and insured parking lot providers can apply to join the Facility First network for commercial work at multi-site retail and corporate locations. Apply to join the network
Frequently asked questions
Can striping include accessible parking requirements?
Striping work can include accessible parking spaces and signage, laid out to the applicable requirements.
Can parking lot work be done without closing the lot?
Work is phased or scheduled overnight so part of the lot stays open.
Is striping included?
Striping and marking can be scheduled with sealcoating or on their own.
Does Facility First manage parking lot work outside the United States?
Yes. Facility First runs parking lot work as a managed service in the same markets McCray serves worldwide, through vetted local providers, with the same request, approval and reporting process at every location.
How is parking lot work priced?
Pricing depends on the scope, the location, the time of day and the materials required. Routine work proceeds within the approval limits set for the program, and anything above a limit is quoted for approval before it starts.
Can parking lot work be combined with other trades under one program?
Yes. Most clients put every trade under one program, with one request process, one invoice format and one record for each location.