Cities served in Puerto Rico
Trades available in Puerto Rico
Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting
Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith
Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates
Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment
Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning
Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery
Projects: General Contractors and Construction, Retail Rollouts and Store Projects
Local considerations in Puerto Rico
- Storm season brings wind, heavy rain and flooding risk, so board-up, roofing, drainage and generator readiness are planned before the season starts.
- Heat and humidity keep HVAC and refrigeration running hard for much of the year, which makes scheduled maintenance important.
- Work is scheduled around trading hours, building rules and landlord requirements at each site.
Licensed and insured local providers
Regulated trades in Puerto Rico are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.
Main licensing and registration bodies for facility trades in Puerto Rico (checked on official sites, November 2026; recheck before publishing):
| Trade | Licensing or registration body | Level | Official source |
|---|---|---|---|
| Electrical | Departamento de Estado, Junta Examinadora de Peritos Electricistas (Expert Electricians Examining Board) | Territory | link |
| Plumbing | Departamento de Estado, Junta Examinadora de Maestros y Oficiales Plomeros (Master and Journeyman Plumbers Examining Board) | Territory | link |
| HVAC / mechanical | Departamento de Estado, Refrigeration and Air Conditioning Technician Examining Board | Territory | link |
| Elevator | Departamento del Trabajo y Recursos Humanos, PR OSHA (registry of companies that manufacture, install, alter, repair or maintain elevators, hosted on the PR OSHA site) | Territory | link |
| Commercial pest control | Departamento de Agricultura (certification of commercial applicators and licensing of commercial application businesses under the pesticide regulation; the regulation notes an exemption tied to a Departamento de Salud license) | Territory | link |
| General contractor / commercial roofing | Departamento de Asuntos del Consumidor (DACO), Registro de Contratistas (applies to all construction contractors, not only residential) | Territory | link |
[VERIFY before publishing: Fire alarm and fire sprinkler, Locksmith. Not confirmed on an official source yet; leave out of the table until confirmed.]
Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.
How the program runs
- Request. Submitted through the platform or by phone, with photos where available.
- Triage. Facility First confirms scope, priority and warranty.
- Dispatch. A vetted local provider for the trade receives the work order.
- Completion. The provider checks in, documents the work with photos and closes out.
- Verification and invoice. The work is checked and invoiced in one format.
Security by McCray in Puerto Rico
McCray Global Protection provides licensed security officers in Puerto Rico. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Puerto Rico
Frequently asked questions
Which trades does Facility First manage in Puerto Rico?
Every trade on the program is available in Puerto Rico, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.
Can locations in Puerto Rico be on the same program as locations elsewhere?
Yes. Every market uses the same request process, approval limits, reporting and invoice format.
Is security available for sites in Puerto Rico?
Yes. McCray Global Protection provides security in Puerto Rico, so a site that needs officers during or after maintenance work can be covered under the same program.