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Western Europe

Commercial facility maintenance in France

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in France. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in France

  • Frequent rain makes roofs, gutters, drains, sealants and entry floors the most common sources of service calls.
  • Mild temperatures still call for seasonal HVAC servicing and regular exterior cleaning.
  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in France are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

Main licensing and registration bodies for facility trades in France (checked on official sites, November 2026; recheck before publishing):

Trade Licensing or registration body Level Official source
Electrical work No individual installer licence was found. Decree 72-1120 of 14 December 1972 (Décret n° 72-1120 relatif au contrôle et à l’attestation de la conformité des installations électriques intérieures) requires a certificate of conformity (attestation de conformité), endorsed by an approved body, before a new or fully renovated installation is energised. The approved body is designated by the order of 17 October 1973 (arrêté du 17 octobre 1973). The ministry page confirms the endorsement rule but does not name the body. Consuel (Comité national pour la sécurité des usagers de l’électricité) is understood to be that body, but this was not confirmed on a government page. National link link
HVAC and refrigerant handling (F-gas) Company capacity certificate (attestation de capacité) under Article R543-99 of the Environment Code (Code de l’environnement). It is issued by bodies approved (organismes agréés) by the ministers for the environment and industry. Issuing conditions are set by the order of 21 November 2025, which follows the order of 30 June 2008. National link link
Lifts / elevators Construction and Housing Code (Code de la construction et de l’habitation), Articles R134-6 to R134-13. The owner must have a written maintenance contract (contrat d’entretien) with minimum content and visits every six weeks, and a technical inspection (contrôle technique) every five years by an approved construction technical inspector or another qualified body. No licence scheme for lift firms was found. National link link
Pest control (professional biocide use) Individual certificate for professional biocide users, known as Certibiocide, under the order of 9 October 2013 (arrêté du 9 octobre 2013 relatif aux conditions d’exercice de l’activité d’utilisateur professionnel et de distributeur de certains types de produits biocides), as amended on 23 January 2023. National link
Asbestos removal Labour Code (Code du travail), Article R4412-129. Any client ordering asbestos removal or encapsulation must use a company certified by a certification body (organisme certificateur). National link

Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in France

McCray Global Protection provides licensed security officers in France. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in France

Frequently asked questions

Which trades does Facility First manage in France?

Every trade on the program is available in France, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in France be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in France?

Yes. McCray Global Protection provides security in France, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in France.