Cities served in Hong Kong
Hong Kong ยท 2 citiesTrades available in Hong Kong
Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting
Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith
Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates
Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment
Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning
Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery
Projects: General Contractors and Construction, Retail Rollouts and Store Projects
Local considerations in Hong Kong
- Storm season brings wind, heavy rain and flooding risk, so board-up, roofing, drainage and generator readiness are planned before the season starts.
- Heat and humidity keep HVAC and refrigeration running hard for much of the year, which makes scheduled maintenance important.
- Work is scheduled around trading hours, building rules and landlord requirements at each site.
Licensed and insured local providers
Regulated trades in Hong Kong are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.
Main licensing and registration bodies for facility trades in Hong Kong (checked on official sites, November 2026):
| Trade | Licensing or registration body | Level | Official source |
|---|---|---|---|
| Electrical work | Electrical and Mechanical Services Department (EMSD) register of electrical contractors registered to carry out electrical work in Hong Kong. | Territory-wide | link |
| Plumbing (water) | Water Supplies Department (WSD). Installation or modification of water services in a building by someone who is not a licensed plumber is an offence. Fire service water work also needs a licensed plumber. The Water Authority may allow minor work by others. | Territory-wide | link |
| HVAC | Ventilating system dampers, filters and precipitators must be inspected at least every 12 months by a Registered Specialist Contractor (Ventilation Works Category), per the Fire Services Department (FSD). | Territory-wide | link |
| Lifts and elevators | EMSD registration of lift contractors and escalator contractors under the Lifts and Escalators Ordinance (Cap. 618). | Territory-wide | link |
| Gas work | EMSD registers of Registered Gas Installers (RGI) and Registered Gas Contractors. | Territory-wide | link |
| Fire alarm and sprinkler systems | Fire Services Department (FSD) Registered Fire Service Installation Contractors (RFSIC). Under the Fire Service (Installations and Equipment) Regulation, reg. 8, owners must have fire service installations inspected by a registered contractor at least once every 12 months. Alteration work (for example sprinklers) must be done by an RFSIC. | Territory-wide | link |
| Asbestos removal | Environmental Protection Department (EPD) Register of Asbestos Contractors under section 51(1) of the Air Pollution Control Ordinance (Cap. 311). | Territory-wide | link |
Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.
How the program runs
- Request. Submitted through the platform or by phone, with photos where available.
- Triage. Facility First confirms scope, priority and warranty.
- Dispatch. A vetted local provider for the trade receives the work order.
- Completion. The provider checks in, documents the work with photos and closes out.
- Verification and invoice. The work is checked and invoiced in one format.
Security by McCray in Hong Kong
McCray Global Protection provides licensed security officers in Hong Kong. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Hong Kong
Frequently asked questions
Which trades does Facility First manage in Hong Kong?
Every trade on the program is available in Hong Kong, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.
Can locations in Hong Kong be on the same program as locations elsewhere?
Yes. Every market uses the same request process, approval limits, reporting and invoice format.
Is security available for sites in Hong Kong?
Yes. McCray Global Protection provides security in Hong Kong, so a site that needs officers during or after maintenance work can be covered under the same program.