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United Kingdom, Ireland and Crown Dependencies

Commercial facility maintenance in United Kingdom

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in United Kingdom. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

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Cities served in United Kingdom

United Kingdom · 51 cities

Trades available in United Kingdom

Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting

Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith

Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates

Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment

Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning

Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery

Projects: General Contractors and Construction, Retail Rollouts and Store Projects

Local considerations in United Kingdom

Frequent rain makes roofs, gutters, drains, sealants and entry floors the most common sources of service calls.
Mild temperatures still call for seasonal HVAC servicing and regular exterior cleaning.
Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in United Kingdom are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

Main licensing and registration bodies for facility trades in United Kingdom (checked on official sites, November 2026; recheck before publishing):

Trade	Licensing or registration body	Level	Official source
Electrical work	No general licence for electricians. In England and Wales, domestic electrical work falls under Building Regulations Part P; installers either notify building control or self-certify through a government-authorised Competent Person Scheme.	National (England and Wales; Scotland and Northern Ireland have separate building rules)	link
Gas work / gas fitting	Gas Safe Register (registration required by law for anyone working on gas appliances and fittings)	National (Great Britain, Northern Ireland, Isle of Man, Guernsey)	link link
HVAC and refrigerant handling	F gas certification for technicians and companies working on refrigeration, air conditioning and heat pump equipment (government guidance, with certification bodies approved under the F gas regulations)	National	link link
Lifts / elevators	No installer licence. Lifts used at work must be thoroughly examined by a competent person under the Lifting Operations and Lifting Equipment Regulations (LOLER), enforced by the Health and Safety Executive (HSE).	National (Great Britain)	link
Pest control (professional pesticide use)	Health and Safety Executive (HSE) regulates professional pesticide use; certificate of competence required for professional users of plant protection products. Rules for biocides used in structural pest control (for example rodenticides) were not confirmed separately.	National (Great Britain; Northern Ireland via DAERA)	link
Asbestos removal	Health and Safety Executive (HSE) asbestos licence required for licensable asbestos work. Northern Ireland: HSENI.	National (Great Britain); Northern Ireland separate	link link

Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.

How the program runs

Request. Submitted through the platform or by phone, with photos where available.
Triage. Facility First confirms scope, priority and warranty.
Dispatch. A vetted local provider for the trade receives the work order.
Completion. The provider checks in, documents the work with photos and closes out.
Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in United Kingdom

McCray Global Protection provides licensed security officers in United Kingdom. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in United Kingdom

Frequently asked questions

Which trades does Facility First manage in United Kingdom?

Every trade on the program is available in United Kingdom, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in United Kingdom be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in United Kingdom?

Yes. McCray Global Protection provides security in United Kingdom, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in United Kingdom.