Cities served in Australia
Australia ยท 14 cities- 01Facility maintenance in Adelaide
- 02Facility maintenance in Brisbane
- 03Facility maintenance in Cairns
- 04Facility maintenance in Canberra
- 05Facility maintenance in Darwin
- 06Facility maintenance in Geelong
- 07Facility maintenance in Gold Coast
- 08Facility maintenance in Hobart
- 09Facility maintenance in Melbourne
- 10Facility maintenance in Perth
- 11Facility maintenance in Sunshine Coast
- 12Facility maintenance in Sydney
- 13Facility maintenance in Townsville
- 14Facility maintenance in Wollongong
Trades available in Australia
Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting
Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith
Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates
Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment
Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning
Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery
Projects: General Contractors and Construction, Retail Rollouts and Store Projects
Local considerations in Australia
- Work is scheduled around trading hours, building rules and landlord requirements at each site.
Licensed and insured local providers
Regulated trades in Australia are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.
Main licensing and registration bodies for facility trades in Australia (checked on official sites, November 2026; recheck before publishing):
| Trade | Licensing or registration body | Level | Official source |
|---|---|---|---|
| HVAC and refrigerant handling | Refrigerant handling licence issued by the Australian Refrigeration Council (ARC) under the Ozone Protection and Synthetic Greenhouse Gas Management scheme administered by the Department of Climate Change, Energy, the Environment and Water (DCCEEW). Applies in every state alongside any state trade licence. | National | link link |
| Electrical work | NSW Fair Trading, building and trade licence classes (electrical) | State | link |
| Plumbing | NSW Fair Trading, plumbing, draining and gasfitting licences | State | link |
| Gas work / gas fitting | NSW Fair Trading, plumbing, draining and gasfitting licences | State | link |
| Fire alarm and sprinkler systems | NSW Government fire safety practitioner accreditation | State | link |
| Lifts / elevators | SafeWork NSW, plant design and plant item registration for lifts. No lift mechanic licence was confirmed. | State | link |
| Pest control (professional pesticide use) | NSW Environment Protection Authority (EPA), pest management technician licence | State | link |
| Asbestos removal | SafeWork NSW, Class A and Class B asbestos removal licences | State | link |
Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.
How the program runs
- Request. Submitted through the platform or by phone, with photos where available.
- Triage. Facility First confirms scope, priority and warranty.
- Dispatch. A vetted local provider for the trade receives the work order.
- Completion. The provider checks in, documents the work with photos and closes out.
- Verification and invoice. The work is checked and invoiced in one format.
Security by McCray in Australia
McCray Global Protection provides licensed security officers in Australia. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Australia
Frequently asked questions
Which trades does Facility First manage in Australia?
Every trade on the program is available in Australia, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.
Can locations in Australia be on the same program as locations elsewhere?
Yes. Every market uses the same request process, approval limits, reporting and invoice format.
Is security available for sites in Australia?
Yes. McCray Global Protection provides security in Australia, so a site that needs officers during or after maintenance work can be covered under the same program.