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South America

Commercial facility maintenance in Brazil

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in Brazil. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in Brazil

  • Heat, humidity and heavy seasonal rain drive HVAC load, condensation, mold risk and drainage problems, so these are inspected regularly.
  • Roofs, gutters and drains are checked before the rainy season.
  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in Brazil are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

Main licensing and registration bodies for facility trades in Brazil (checked on official sites, November 2026; recheck before publishing):

Trade Licensing or registration body Level Official source
Electrical work Ministry of Labour and Employment (Ministério do Trabalho e Emprego, MTE), Regulatory Standard NR-10. New text by Portaria MTE 737 of 29 May 2026, in force one year after publication on 1 June 2026. Legally qualified workers (profissional legalmente habilitado) must be registered with the relevant professional council. All workers on electrical installations need formal authorisation by the employer, a medical fitness result and safety training. Federal link
Pest control (professional) Specialised urban vector and pest control companies are governed by National Health Surveillance Agency (ANVISA) resolution RDC 622/2022. Enforcement and inspection are by state and municipal health surveillance (Vigilância Sanitária). Federal rule, state and municipal enforcement link

Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Brazil

McCray Global Protection provides licensed security officers in Brazil. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Brazil

Frequently asked questions

Which trades does Facility First manage in Brazil?

Every trade on the program is available in Brazil, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Brazil be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Brazil?

Yes. McCray Global Protection provides security in Brazil, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Brazil.