24/7 Operations Desk(833) 832-6647
Request a Proposal

Home / Locations / Southern Europe / Italy

Southern Europe

Commercial facility maintenance in Italy

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in Italy. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in Italy

  • Hot, dry summers put heavy load on cooling systems, so HVAC and refrigeration are serviced before the hot months.
  • The wetter winter months bring most roof, gutter and drain calls, so these are inspected in the fall.
  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in Italy are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

Main licensing and registration bodies for facility trades in Italy (checked on official sites, November 2026; recheck before publishing):

Trade Licensing or registration body Level Official source
Electrical work Ministerial Decree 37/2008 (Decreto Ministeriale 22 gennaio 2008, n. 37), Article 1, letter (a). The firm must be registered in the Companies Register (Registro delle Imprese) or the provincial Register of Craft Businesses (Albo delle imprese artigiane), have a qualified owner or technical manager, and file a certified notice of start of activity (SCIA) with the Chamber of Commerce (Camera di Commercio). National law; registration at the provincial Chamber of Commerce link link
Plumbing and gas installation DM 37/2008, Article 1, letters (d) water and sanitary systems and (e) gas systems. The same enabled-firm process applies through the Chamber of Commerce. National law; provincial Chamber of Commerce link
HVAC and refrigerant handling (F-gas) DM 37/2008, Article 1, letter (c) heating, air conditioning and refrigeration. F-gas: Presidential Decree 146/2018 (D.P.R. n. 146/2018). Certified persons and companies, and the certification bodies, are entered in the National F-gas Electronic Register (Registro telematico nazionale delle persone e delle imprese certificate, FGAS), run by the Chambers of Commerce of the regional capitals. National law; register run by the regional Chambers of Commerce link link
Fire protection systems DM 37/2008, Article 1, letter (g) fire protection systems (impianti di protezione antincendio). This uses the enabled-firm process through the Chamber of Commerce. Maintenance staff are also covered by the “Controls Decree” (DM 1 settembre 2021, Decreto controlli), which sets up qualified maintenance technicians (tecnici manutentori qualificati) under the National Fire Brigade (Corpo Nazionale dei Vigili del Fuoco). The fire brigade detail page could not be opened, so details of the technician qualification are unconfirmed. National link link
Lifts / elevators Installation: DM 37/2008, Article 1, letter (f) lifting systems. Maintenance: personal qualification to maintain lifts and goods lifts (abilitazione alla manutenzione di ascensori e montacarichi), granted by the Prefect (Prefetto) after an exam before a prefectural commission. Legal basis cited: Law 167/2017, Article 23; DPR 1767/1951; DPR 162/1999, Article 15. National law; issued by the provincial Prefecture link
Asbestos removal National Register of Environmental Managers (Albo Nazionale Gestori Ambientali), Category 10, asbestos remediation (bonifica di beni contenenti amianto). Subcategory 10A covers bound materials and 10B covers friable and other materials. The category is confirmed. The rule making registration mandatory was not shown in the document reviewed. National register with regional sections link

Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Italy

McCray Global Protection provides licensed security officers in Italy. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Italy

Frequently asked questions

Which trades does Facility First manage in Italy?

Every trade on the program is available in Italy, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Italy be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Italy?

Yes. McCray Global Protection provides security in Italy, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Italy.