Cities served in Japan
- 01Facility maintenance in Fukuoka
- 02Facility maintenance in Hiroshima
- 03Facility maintenance in Kanazawa
- 04Facility maintenance in Karuizawa
- 05Facility maintenance in Kobe
- 06Facility maintenance in Kumamoto
- 07Facility maintenance in Kyoto
- 08Facility maintenance in Nagoya
- 09Facility maintenance in Naha Okinawa
- 10Facility maintenance in Niigata
- 11Facility maintenance in Niseko
- 12Facility maintenance in Osaka
- 13Facility maintenance in Sapporo
- 14Facility maintenance in Sendai
- 15Facility maintenance in Tokyo
- 16Facility maintenance in Yokohama
Trades available in Japan
Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting
Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith
Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates
Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment
Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning
Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery
Projects: General Contractors and Construction, Retail Rollouts and Store Projects
Local considerations in Japan
- Seismic risk makes it sensible to check that heavy fixtures, shelving and equipment are properly anchored during maintenance visits.
- Seasonal HVAC servicing and roof inspections before the wetter months keep routine calls down.
- Work is scheduled around trading hours, building rules and landlord requirements at each site.
Licensed and insured local providers
Regulated trades in Japan are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.
Main licensing and registration bodies for facility trades in Japan (checked on official sites, November 2026; recheck before publishing):
| Trade | Licensing or registration body | Level | Official source |
|---|---|---|---|
| Plumbing / water installation | Each water utility (水道事業者, usually the municipal waterworks) designates water supply installation contractors (指定給水装置工事事業者) under nationally uniform criteria; national policy now sits with the Ministry of Land, Infrastructure, Transport and Tourism (国土交通省, MLIT) | Local, under National rules | link link |
| HVAC and refrigerant handling | Prefectural Governor (都道府県知事) registers Class 1 fluorocarbon filling and recovery businesses (第一種フロン類充塡回収業者) under the Fluorocarbons Act (フロン排出抑制法), jointly administered by the Ministry of the Environment (環境省) and METI | Regional, under National rules | link |
| Fire protection systems | Fire and Disaster Management Agency (総務省消防庁, FDMA) sets the fire equipment technician (消防設備士) system; licences are handled by the Prefectural Governor (都道府県知事) | National and Regional | link |
| Pest control | Prefectural Governor (都道府県知事) registers building rodent and insect control businesses (建築物ねずみ昆虫等防除業) per business office under the Building Sanitation Act; Ministry of Health, Labour and Welfare (厚生労働省) sets the rules | Regional, under National rules | link |
Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.
How the program runs
- Request. Submitted through the platform or by phone, with photos where available.
- Triage. Facility First confirms scope, priority and warranty.
- Dispatch. A vetted local provider for the trade receives the work order.
- Completion. The provider checks in, documents the work with photos and closes out.
- Verification and invoice. The work is checked and invoiced in one format.
Security by McCray in Japan
McCray Global Protection provides licensed security officers in Japan. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Japan
Frequently asked questions
Which trades does Facility First manage in Japan?
Every trade on the program is available in Japan, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.
Can locations in Japan be on the same program as locations elsewhere?
Yes. Every market uses the same request process, approval limits, reporting and invoice format.
Is security available for sites in Japan?
Yes. McCray Global Protection provides security in Japan, so a site that needs officers during or after maintenance work can be covered under the same program.