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Mexico and Central America

Commercial facility maintenance in Mexico

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in Mexico. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in Mexico

  • Seismic risk makes it sensible to check that heavy fixtures, shelving and equipment are properly anchored during maintenance visits.
  • Seasonal HVAC servicing and roof inspections before the wetter months keep routine calls down.
  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in Mexico are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

Main licensing and registration bodies for facility trades in Mexico (checked on official sites, November 2026; recheck before publishing):

Trade Licensing or registration body Level Official source
Electrical work Ministry of Energy (Secretaría de Energía, SENER), Official Mexican Standard NOM-001-SEDE-2012 “Instalaciones eléctricas (utilización)”. Conformity is checked by electrical installation verification units (Unidades de Verificación de Instalaciones Eléctricas, UVIE) approved by SENER. No individual electrician licence was confirmed. Federal link
Pest control (professional) Health licence (licencia sanitaria), procedure COFEPRIS-05-022-A, for establishments handling pesticides for urban fumigation, disinfection and pest control services. Issued at state level by the state commission for protection against health risks (for example COEPRIS Baja California). Legal basis is the General Health Law (Ley General de Salud), art. 198 sections II and III, and arts. 204 and 373. Federal procedure, state issuance link
Fire alarm and sprinkler systems No contractor licence. Ministry of Labour and Social Welfare (Secretaría del Trabajo y Previsión Social, STPS), NOM-002-STPS-2010, places the duty on the employer: an annual inspection and testing programme for detection, alarm and fixed systems, with repairs by trained personnel. Fire extinguisher servicing falls under NOM-154-SCFI-2005 by an accredited and approved provider. Federal link

Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Mexico

McCray Global Protection provides licensed security officers in Mexico. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Mexico

Frequently asked questions

Which trades does Facility First manage in Mexico?

Every trade on the program is available in Mexico, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Mexico be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Mexico?

Yes. McCray Global Protection provides security in Mexico, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Mexico.