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Africa

Commercial facility maintenance in West Africa

Facility First manages facility maintenance for multi-site businesses with locations across West Africa. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Major cities in West Africa

Local considerations in West Africa

  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in West Africa

McCray Global Protection provides licensed security officers in West Africa. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in West Africa

Frequently asked questions

Which trades does Facility First manage in West Africa?

Every trade on the program is available in West Africa, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in West Africa be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in West Africa?

Yes. McCray Global Protection provides security in West Africa, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in West Africa.