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Southeast Asia

Commercial facility maintenance in Singapore

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in Singapore. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in Singapore

  • Heat, humidity and heavy seasonal rain drive HVAC load, condensation, mold risk and drainage problems, so these are inspected regularly.
  • Roofs, gutters and drains are checked before the rainy season.
  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in Singapore are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

Main licensing and registration bodies for facility trades in Singapore (checked on official sites, November 2026; recheck before publishing):

Trade Licensing or registration body Level Official source
Electrical work Energy Market Authority (EMA): Licensed Electrical Worker (LEW) licences and electrical installation licences National link
Plumbing / water installation PUB, Singapore’s National Water Agency: Licensed Plumber (water service work) National link
Gas installation Energy Market Authority (EMA): Gas Service Worker Licence and Gas Service Worker Licence (Restricted) National link
HVAC and refrigerant handling National Environment Agency (NEA): servicing companies must register as GHG Entities for regulated GHG works (water-cooled chillers from 1 October 2022; other refrigeration categories from 1 July 2027) and chiller work must be done or supervised by an NEA-certified chiller technician National link
Lifts / elevators Building and Construction Authority (BCA): registration of fixed installation (lift, escalator and mechanised car park) contractors National link
Pest control National Environment Agency (NEA): Vector Control Operator licence, with Vector Control Technician and Vector Control Worker registration National link

Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Singapore

McCray Global Protection provides licensed security officers in Singapore. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Singapore

Frequently asked questions

Which trades does Facility First manage in Singapore?

Every trade on the program is available in Singapore, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Singapore be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Singapore?

Yes. McCray Global Protection provides security in Singapore, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Singapore.