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Southern Africa

Commercial facility maintenance in South Africa

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in South Africa. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in South Africa

  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in South Africa are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in South Africa

McCray Global Protection provides licensed security officers in South Africa. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in South Africa

Frequently asked questions

Which trades does Facility First manage in South Africa?

Every trade on the program is available in South Africa, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in South Africa be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in South Africa?

Yes. McCray Global Protection provides security in South Africa, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in South Africa.