Trades available in Massachusetts
Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting
Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith
Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates
Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment
Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning
Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery
Projects: General Contractors and Construction, Retail Rollouts and Store Projects
Local considerations in Massachusetts
- Winter snow and freezing temperatures make snow and ice management, heating checks and pipe-freeze prevention part of the program.
- Seasonal start-ups for heating in the fall and cooling in the spring keep equipment ready before demand peaks.
- Work is scheduled around trading hours, building rules and landlord requirements at each site.
Licensed and insured local providers
Regulated trades in Massachusetts are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.
Main licensing and registration bodies for facility trades in Massachusetts (checked on official sites, November 2026; recheck before publishing):
| Trade | Licensing or registration body | Level | Official source |
|---|---|---|---|
| Electrical | Board of State Examiners of Electricians (Division of Occupational Licensure) | State | link |
| Plumbing | Board of State Examiners of Plumbers and Gas Fitters (Division of Occupational Licensure) | State | link |
| HVAC / mechanical | Office of Public Safety and Inspections, Bureau of Pipefitters, Refrigeration Technicians and Sprinkler Fitters (refrigeration technician license) | State | link |
| Fire alarm / fire sprinkler | Fire alarm: Board of State Examiners of Electricians (Fire Warning and Security System Contractor, Class C, and Technician, Class D). Sprinkler: Office of Public Safety and Inspections, Bureau of Pipefitters, Refrigeration Technicians and Sprinkler Fitters (Fire Protection Sprinkler Fitter Contractor license). | State | link link |
| Elevator | Office of Public Safety and Inspections (Division of Occupational Licensure), elevator mechanic license | State | link |
| Commercial pest control | Massachusetts Department of Agricultural Resources, Pesticide Program (pesticide license and certification) | State | link |
| General contractor / roofing (commercial) | Board of Building Regulations and Standards, Construction Supervisor License (780 CMR 110.R5) | State | link |
[VERIFY before publishing: Locksmith. Not confirmed on an official source yet; leave out of the table until confirmed.]
Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.
How the program runs
- Request. Submitted through the platform or by phone, with photos where available.
- Triage. Facility First confirms scope, priority and warranty.
- Dispatch. A vetted local provider for the trade receives the work order.
- Completion. The provider checks in, documents the work with photos and closes out.
- Verification and invoice. The work is checked and invoiced in one format.
Security by McCray in Massachusetts
McCray Global Protection provides licensed security officers in Massachusetts. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Massachusetts
Frequently asked questions
Which trades does Facility First manage in Massachusetts?
Every trade on the program is available in Massachusetts, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.
Can locations in Massachusetts be on the same program as locations elsewhere?
Yes. Every market uses the same request process, approval limits, reporting and invoice format.
Is security available for sites in Massachusetts?
Yes. McCray Global Protection provides security in Massachusetts, so a site that needs officers during or after maintenance work can be covered under the same program.