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Oceania

Commercial facility maintenance in Australia and New Zealand

Facility First manages facility maintenance for multi-site businesses with locations across Australia and New Zealand. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in Australia and New Zealand

  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Australia and New Zealand

McCray Global Protection provides licensed security officers in Australia and New Zealand. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Australia and New Zealand

Frequently asked questions

Which trades does Facility First manage in Australia and New Zealand?

Every trade on the program is available in Australia and New Zealand, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Australia and New Zealand be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Australia and New Zealand?

Yes. McCray Global Protection provides security in Australia and New Zealand, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Australia and New Zealand.