24/7 Operations Desk(833) 832-6647
Request a Proposal

Home / Locations / East Africa and the Indian Ocean / Reunion

East Africa and the Indian Ocean

Commercial facility maintenance in Reunion

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in Reunion. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Cities served in Reunion

Local considerations in Reunion

  • Storm season brings wind, heavy rain and flooding risk, so board-up, roofing, drainage and generator readiness are planned before the season starts.
  • Heat and humidity keep HVAC and refrigeration running hard for much of the year, which makes scheduled maintenance important.
  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in Reunion are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Reunion

McCray Global Protection provides licensed security officers in Reunion. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Reunion

Frequently asked questions

Which trades does Facility First manage in Reunion?

Every trade on the program is available in Reunion, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Reunion be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Reunion?

Yes. McCray Global Protection provides security in Reunion, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Reunion.