Commercial facility maintenance in East Africa and the Indian Ocean

Facility First manages facility maintenance for multi-site businesses with locations across East Africa and the Indian Ocean. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

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Major cities in East Africa and the Indian Ocean

Facility maintenance in Nairobi

Trades available in East Africa and the Indian Ocean

Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting

Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith

Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates

Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment

Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning

Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery

Projects: General Contractors and Construction, Retail Rollouts and Store Projects

Local considerations in East Africa and the Indian Ocean

Work is scheduled around trading hours, building rules and landlord requirements at each site.

How the program runs

Request. Submitted through the platform or by phone, with photos where available.
Triage. Facility First confirms scope, priority and warranty.
Dispatch. A vetted local provider for the trade receives the work order.
Completion. The provider checks in, documents the work with photos and closes out.
Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in East Africa and the Indian Ocean

McCray Global Protection provides licensed security officers in East Africa and the Indian Ocean. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in East Africa and the Indian Ocean

Frequently asked questions

Which trades does Facility First manage in East Africa and the Indian Ocean?

Every trade on the program is available in East Africa and the Indian Ocean, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in East Africa and the Indian Ocean be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in East Africa and the Indian Ocean?

Yes. McCray Global Protection provides security in East Africa and the Indian Ocean, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in East Africa and the Indian Ocean.