Commercial facility maintenance in Canada

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in Canada. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

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Cities served in Canada

Canada · 60 cities

Trades available in Canada

Building systems: HVAC, EV Charging Stations, Refrigeration, Electrical, Plumbing, Generator and Backup Power, Energy Management and Building Controls, Elevator and Escalator Services, Lighting

Life safety and security: Fire Protection and Life Safety, Water and Fire Sprinkler Systems, Cameras, Access Control and Alarms, Locksmith

Building envelope and structure: Roofing, Building Envelope and Waterproofing, Windows, Glass and Board-Up, Doors, Automatic Doors and Access Control, Loading Dock Equipment and Levelers, Fencing and Gates

Interiors and finishes: General Maintenance and Handyman, Painting and Drywall, Flooring and Tile, Ceilings and Interior Finishes, Carpentry and Millwork, Signage and Exterior Sign Repair, Low Voltage and Structured Cabling, Commercial Kitchen and Food Equipment

Grounds and exterior: Landscaping and Grounds Maintenance, Irrigation, Tree Service, Snow and Ice Management, Asphalt, Concrete and Parking Lots, Parking Lot Striping, Parking Lot Sweeping, Power Washing, Window Cleaning

Cleaning and environmental: Cleaning and Janitorial, Floor Care, Pest Control, Waste, Hauling and Debris, Environmental and Remediation, Restoration and Disaster Recovery

Projects: General Contractors and Construction, Retail Rollouts and Store Projects

Local considerations in Canada

Winter snow and freezing temperatures make snow and ice management, heating checks and pipe-freeze prevention part of the program.
Seasonal start-ups for heating in the fall and cooling in the spring keep equipment ready before demand peaks.
Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in Canada are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

Main licensing and registration bodies for facility trades in Canada (checked on official sites, November 2026; recheck before publishing):

Trade	Licensing or registration body	Level	Official source
Electrical work	Electrical Safety Authority (ESA), Licensed Electrical Contractor	Provincial	link
Plumbing	Skilled Trades Ontario: plumber is a compulsory trade (certificate of qualification required)	Provincial	link
Gas work / gas fitting	Technical Standards and Safety Authority (TSSA), fuels certificates and contractor registration	Provincial	link
HVAC and refrigerant handling	Ministry of the Environment, Conservation and Parks: certificate required to handle refrigerants (O. Reg. 463/10)	Provincial	link
Fire alarm and sprinkler systems	Régie du bâtiment du Québec (RBQ), specialized contractor licence subclasses	Provincial	link
Lifts / elevators	Technical Standards and Safety Authority (TSSA), elevating devices contractor registration	Provincial	link
Pest control (professional pesticide use)	Ministry of the Environment, Conservation and Parks: pesticide licences (including exterminator licences)	Provincial	link
Asbestos removal	Ministry of Labour: asbestos rules for construction projects (O. Reg. 278/05). No contractor licence was confirmed.	Provincial	link

Some trades are also licensed by cities or counties. Requirements change, so each provider’s license is checked before work is assigned.

How the program runs

Request. Submitted through the platform or by phone, with photos where available.
Triage. Facility First confirms scope, priority and warranty.
Dispatch. A vetted local provider for the trade receives the work order.
Completion. The provider checks in, documents the work with photos and closes out.
Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Canada

McCray Global Protection provides licensed security officers in Canada. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Canada

Frequently asked questions

Which trades does Facility First manage in Canada?

Every trade on the program is available in Canada, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Canada be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Canada?

Yes. McCray Global Protection provides security in Canada, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Canada.