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Commercial facility maintenance in Americas

Facility First manages facility maintenance for multi-site businesses with locations across Americas. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Markets in Americas

United States57

Local considerations in Americas

  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Americas

McCray Global Protection provides licensed security officers in Americas. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Americas

Frequently asked questions

Which trades does Facility First manage in Americas?

Every trade on the program is available in Americas, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Americas be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Americas?

Yes. McCray Global Protection provides security in Americas, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Americas.