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East Africa and the Indian Ocean

Commercial facility maintenance in Kenya

Facility First manages facility maintenance for retail stores, restaurants, offices and commercial buildings in Kenya. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in Kenya

  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

Licensed and insured local providers

Regulated trades in Kenya are assigned only to providers who hold the licenses or registrations the work requires there, and every provider carries the insurance the program sets.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Kenya

McCray Global Protection provides licensed security officers in Kenya. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Kenya

Frequently asked questions

Which trades does Facility First manage in Kenya?

Every trade on the program is available in Kenya, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Kenya be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Kenya?

Yes. McCray Global Protection provides security in Kenya, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Kenya.