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Commercial facility maintenance in Latin America

Facility First manages facility maintenance for multi-site businesses with locations across Latin America. Every trade runs through vetted local providers on one program, with photos on every job and one invoice format.

Local considerations in Latin America

  • Work is scheduled around trading hours, building rules and landlord requirements at each site.

How the program runs

  1. Request. Submitted through the platform or by phone, with photos where available.
  2. Triage. Facility First confirms scope, priority and warranty.
  3. Dispatch. A vetted local provider for the trade receives the work order.
  4. Completion. The provider checks in, documents the work with photos and closes out.
  5. Verification and invoice. The work is checked and invoiced in one format.

Security by McCray in Latin America

McCray Global Protection provides licensed security officers in Latin America. Sites that need protection during repairs, after a break-in or while a store is closed can be covered under the same program. Security services in Latin America

Frequently asked questions

Which trades does Facility First manage in Latin America?

Every trade on the program is available in Latin America, including HVAC, plumbing, electrical, cleaning and janitorial, roofing, pest control, locksmith and board-up, through vetted local providers.

Can locations in Latin America be on the same program as locations elsewhere?

Yes. Every market uses the same request process, approval limits, reporting and invoice format.

Is security available for sites in Latin America?

Yes. McCray Global Protection provides security in Latin America, so a site that needs officers during or after maintenance work can be covered under the same program.

One maintenance program for every location in Latin America.